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Britain seals landmark Gulf trade deal in G7 first, promising £3.7bn lift for UK exporters
Business

Britain seals landmark Gulf trade deal in G7 first, promising £3.7bn lift for UK exporters

by May 20, 2026

After more than five years of painstaking negotiation across six capitals, Britain has finally landed its long-awaited free trade agreement with the Gulf Cooperation Council, a deal ministers say will add £3.7 billion a year to the economy and put UK exporters at the front of the queue in one of the world’s fastest-growing regions.

The agreement, struck with Saudi Arabia, the United Arab Emirates, Qatar, Kuwait, Bahrain and Oman, makes the UK the first G7 nation to sign a comprehensive free trade pact with the bloc. It is the fifth major deal secured by Sir Keir Starmer’s government, following accords with India, the United States, South Korea and a reset with the European Union.

For British small and mid-sized exporters, long the magazine’s core readership, the prize is tangible. Tariffs will be stripped from a wide swathe of UK goods including cheddar, chocolate, butter, cereals, medical equipment and high-end cars. The government’s conclusion summary estimates that £580 million in duties will be eliminated each year once the deal is fully in force, with £360 million scrapped on day one.

Bilateral trade between the UK and the GCC is already worth £57 billion annually. Whitehall modelling suggests the agreement could lift that figure by up to 20 per cent, raise real wages by £1.9 billion and expand UK GDP by roughly 0.1 per cent in the long run. Combined with last year’s India accord, the two deals are expected to add more than £8 billion a year to the economy by 2040.

A rare piece of good news for the Treasury

The deal lands at a politically convenient moment. With growth still sluggish and inflation stubbornly above target, ministers have been hunting for a credible pro-business win. Starmer, who has spent months pursuing the agreement on visits to Doha and Riyadh, called it “a huge win for British business” and said working people would feel the benefits “in the years ahead through higher wages and more opportunities”.

That language echoes the prime minister’s earlier push to use the Gulf agreement as a vehicle for rehabilitating Britain’s reputation as a serious commercial partner after the bruises of Brexit and the post-pandemic export slump.

Peter Kyle, the business and trade secretary, said the deal sent “a clear signal of confidence” at a moment of global trade volatility. “For this government to meet the challenges that our country faces, incremental change won’t cut it,” he said. “Major trade deals like this one are vital for moving the dial towards long-term, sustainable economic growth with benefits people and businesses can see and feel.”

What it means for SMEs

The opportunity is heavily skewed towards smaller exporters. The Gulf states import more than 80 per cent of their food, which puts British producers of dairy, confectionery, baked goods and premium beverages in pole position. Carmakers, particularly luxury marques such as Bentley, Jaguar and Aston Martin, also stand to gain from tariff removal on vehicles, where rates have typically sat at 5 per cent.

Services, which account for roughly 80 per cent of the UK economy and more than half of British exports to the GCC, will benefit from guaranteed market access. The government expects the deal to make it materially easier for British lawyers, engineers, architects and management consultants to travel, work and remain in the region. More than 400,000 business visits were made from the UK to the Middle East in 2024.

Crucially, the deal opens up a market in which UK Export Finance has been quietly busy. As Business Matters has previously reported, UKEF recently backed a £2.3m Saudi Arabia export contract for Hertfordshire-based Masters Speciality Pharma, the sort of mid-sized deal that the Gulf agreement is designed to multiply.

The British Chambers of Commerce gave the agreement an unusually warm welcome. William Bain, the BCC’s head of trade policy, said the deal was “great news for the UK economy” and would “open up new opportunities for inward investment, exports and supply chains”.

“There is great potential to expand our trade with this key region, which already generates £57 billion a year for the UK economy,” he said. “Securing long-term economic benefits with close trade partners, like the GCC, is vital for tens of thousands of UK firms with high ambitions on export growth.”

The Department for Business and Trade’s own benefits breakdown shows manufacturing, financial services, professional services and food and drink as the four sectors set to gain most, with detailed tariff schedules running into the thousands of product lines.

The strategic calculation

Beyond the immediate tariff savings, ministers are betting on the deeper strategic shift unfolding across the Gulf. Saudi Arabia’s Vision 2030, the UAE’s industrial diversification programme and Qatar’s push into financial and digital services all point in the same direction: away from oil dependency and towards a regional economy built on transport, tourism, technology and capital markets. By moving first among the G7, the UK is positioning itself as the preferred Western partner for that transition.

Negotiations were complicated by the need to align the often divergent economic interests of the six GCC members. That the Department for Business and Trade was able to land the agreement before Washington, Berlin, Paris or Tokyo will be seen in Whitehall as a meaningful diplomatic coup.

For Britain’s exporters, and particularly the SMEs that this magazine has long argued are the engine room of the UK economy, the practical question now is implementation. The agreement is not yet in force; the UK and all six GCC members must complete domestic ratification procedures. But with £360 million of tariff savings due on day one, the smart money is already on UK firms moving quickly to register, certify and ship.

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Britain seals landmark Gulf trade deal in G7 first, promising £3.7bn lift for UK exporters

May 20, 2026
OpenAIi lines up confidential IPO filing as race for AI listings accelerates
Business

OpenAIi lines up confidential IPO filing as race for AI listings accelerates

by May 20, 2026

OpenAI, the San Francisco company behind ChatGPT, is preparing to file confidentially for an initial public offering within weeks, in what would rank as one of the largest flotations the artificial intelligence sector has ever seen and a defining moment in the global technology race.

According to two people familiar with the matter, the ChatGPT maker is working with Goldman Sachs and Morgan Stanley on the paperwork and is monitoring market conditions closely before pulling the trigger. The timing remains fluid, but a filing in the coming weeks could pave the way for a listing as early as September. The news, first reported by the Wall Street Journal and confirmed by Bloomberg, sent fresh ripples through a market already braced for a bumper year of technology debuts.

“As part of normal governance, we regularly evaluate a range of strategic options,” an OpenAI spokesperson said. “Our focus remains on execution.”

The most-watched listing in a generation

Few companies have generated as much speculation among bankers, fund managers and policymakers. OpenAI was valued at $730 billion in its most recent private funding round earlier this year, with secondary market trades reportedly pushing the implied valuation closer to $850 billion. A successful listing would dwarf the floats of Facebook, Alibaba and Saudi Aramco in dollar terms and crystallise the AI boom that ChatGPT triggered when it launched in late 2022.

It would also stand as a bellwether for the broader appetite for AI stocks at a moment when revenue multiples across the sector have stretched far beyond historical norms. CNBC reported separately that the company is targeting a public debut in the autumn, with the filing potentially landing within days.

For UK-based investors, founders and SME advisers, the proposed listing carries particular resonance. OpenAI has spent the past 12 months deepening its British footprint, recently signing a long lease on a King’s Cross headquarters as part of plans to more than double its UK workforce. The company has also brought former chancellor George Osborne on board to lead its international Stargate infrastructure programme.

A bumper year for tech mega-floats

OpenAI is not the only Silicon Valley heavyweight queueing up for the public markets. SpaceX, Elon Musk’s rocket and satellite group which has valued itself at more than $1 trillion in recent secondary trades, is widely expected to begin trading as soon as next month. Anthropic, OpenAI’s closest rival in the frontier-model race, has also taken preparatory steps towards a listing.

That trio alone could absorb a meaningful chunk of global IPO capacity in 2026, sucking liquidity away from smaller deals and intensifying competition between New York, London and Hong Kong for blue-chip listings. The implications for the City have not gone unnoticed: Zopa chief executive Jaidev Janardana recently argued that London’s IPO market could thrive as US political instability mounts, with British exchanges working hard to retain growth-stage technology companies.

Musk hurdle cleared, capacity questions remain

OpenAI’s push towards the public markets received a significant boost on Monday, when a federal judge and jury rejected a lawsuit brought by Mr Musk, an OpenAI co-founder turned vocal critic, that had sought to unwind the for-profit structure adopted by the company last year. Had the action succeeded, it would almost certainly have derailed any near-term flotation. With that legal cloud lifted, advisers can press ahead with due diligence and underwriting work.

The company will still need to convince public investors that it can sustain the breakneck infrastructure spending behind frontier models. OpenAI recently inked a $38 billion compute deal with Amazon, on top of multibillion-dollar commitments to AMD and Oracle, raising fresh questions about cash burn, energy availability and the long path to profitability.

What it means for SMEs

For Britain’s small and mid-sized businesses, the significance of an OpenAI IPO extends beyond the share-price headlines. A public OpenAI would be obliged to disclose far more about its commercial pipeline, pricing strategy, enterprise customer base and roadmap than is currently visible — information that procurement teams, technology buyers and competing UK AI start-ups can use to sharpen their own planning. It is also likely to embolden a wave of follow-on listings from smaller AI vendors keen to ride OpenAI’s slipstream, potentially creating new exit routes for British founders and venture capital backers

If the filing arrives on the timetable bankers are now sketching out, the autumn could mark the moment artificial intelligence formally graduated from private-market darling to mainstream public-market asset class. For SME owners weighing their own technology investments, the message is straightforward: the AI economy is about to become a great deal more transparent — and a great deal harder to ignore.

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OpenAIi lines up confidential IPO filing as race for AI listings accelerates

May 20, 2026
AI-powered nimbyism is jamming Britain’s planning system putting 1.5 million new homes at risk
Business

AI-powered nimbyism is jamming Britain’s planning system putting 1.5 million new homes at risk

by May 20, 2026

Cheap chatbots are helping residents fire off forensic objections in minutes, piling pressure on already-stretched council planners and threatening the government’s flagship housebuilding pledge.

A new generation of artificial intelligence tools is being weaponised by opponents of housing and commercial schemes, producing torrents of detailed, policy-laced objections that are clogging town halls and slowing decisions across England.

The warning comes from Geoff Keal, chief executive of TerraQuest, the company that runs the national planning portal under a joint venture with central government. The portal handles roughly 95 per cent of all planning applications in the UK, giving Keal a near-unique vantage point on what is actually happening on the ground.

“They’re using AI to be able to provide better objection documents, much wider and much broader, which is slowing the system down, because obviously those things need to be dealt with in the right way,” Keal told Business Matters. “It’s certainly what we’re seeing local authorities suffer from.”

His comments will land awkwardly in Whitehall, where ministers have made unsticking the planning system central to their economic growth strategy and the pledge to deliver 1.5 million new homes during the current parliament, a target already under strain from a deepening construction skills shortage and rising build costs.

The £45 objection

Until recently, mounting a credible objection to a retail park, brownfield redevelopment or housing scheme typically meant hiring a planning consultant, often at a cost running into thousands of pounds. AI has collapsed that barrier almost overnight.

Objector.ai, one of a small but fast-growing crop of consumer-facing services, promises “strong, policy-backed objections in minutes” for £45 per full planning application, with a £249 crowdfunded option for residents who want to pool against bigger housing schemes. A rival, planningobjection.com, markets its “Planning AI” as a way to produce “persuasive, policy-centred objection letters … in just a few clicks, for a fraction of the cost of a planning consultant”.

Beyond the dedicated platforms, there is mounting anecdotal evidence of individual residents using general-purpose tools such as ChatGPT to submit hundreds of bespoke objections to a single application, each one tailored just enough to escape being dismissed as a duplicate.

For councils already buckling under workload, that creates a real-world problem. Officers cannot simply ignore submissions that cite the National Planning Policy Framework, local plans and case law, even when they suspect a chatbot has done much of the heavy lifting. Every objection has to be logged, weighed and, where material, addressed in committee.

The result is a system increasingly tilted against speed. According to the Home Builders Federation, the number of housebuilding sites granted planning permission in England last year fell to the lowest level since records began more than two decades ago, with average determination times stretching beyond 40 weeks against a statutory target of 13.

Defenders of digital democracy

Proponents of the technology argue this is, in fact, planning democracy working as it should. For years, well-resourced developers have been able to mount sophisticated arguments while ordinary residents have struggled to be heard in the language of policy that planning committees actually respond to.

Hannah George, co-founder of Objector, said the company was set up to help residents produce “high-quality, evidence-based objections … while reducing the number of invalid, repetitive or purely emotional submissions”. The platform, she added, advises against using generic AI tools to mass-produce letters and triages every application free of charge to decide whether there are valid grounds to object in the first place.

That argument is unlikely to satisfy housebuilders, who privately complain that even nominally well-drafted objections can be used to delay schemes long enough to wreck their economics, particularly for the small and medium-sized developers ministers say they want to back. Yet it does highlight the policy bind: the same tools that empower a parish to push back against an unloved retail shed also empower a handful of determined individuals to grind a 200-home scheme to a halt.

It is also worth remembering that pressure on the system pre-dates the chatbots. Labour has already pledged to face down what the Chancellor has called a culture of obstruction, with Rachel Reeves vowing to ease building rules and challenge ‘nimbys’ as part of the broader planning overhaul led by Angela Rayner. AI is now landing on top of a system that was already creaking.

The case for AI on the other side of the desk

If chatbots are creating the problem, they may also be part of the answer. Keal argues that AI can “speed up decision-making” in some areas, particularly the routine evaluation of submissions, although he cautions that large schemes involving parish councils, statutory consultees and wider community engagement remain stubbornly resistant to automation.

There are early signs of progress. Leeds City Council has piloted Xylo Core, an AI-enabled tool designed to help process planning applications, with officials reporting that planning officers saved an average of one day a week during the trial through “streamlining of administrative tasks” and faster access to planning data.

The wider regulatory mood is also shifting. The Planning Inspectorate, the agency that hears appeals against council refusals, has issued official guidance on the use of artificial intelligence in casework evidence, urging applicants and objectors alike to use the technology responsibly and to declare when tools such as ChatGPT or Microsoft Copilot have played a significant role in drafting their submissions. Failure to do so, the Inspectorate warns, risks undermining the credibility of any case.

What it means for SME developers and British business

For SME housebuilders, commercial landlords and high-street operators planning to expand, the implications are uncomfortable but unavoidable. Schemes that might once have attracted a handful of handwritten letters can now generate dozens of forensic, policy-citing objections within days of a notice being posted, lengthening determination times and increasing holding costs.

Three practical conclusions are worth drawing. First, the era of low-friction local opposition is here to stay; planning strategies will need to assume sophisticated, AI-assisted objections as a baseline rather than a worst case. Second, early and genuine community engagement, the kind that takes place before an application lands, not after, is likely to become a more important commercial discipline, particularly for smaller developers without in-house PR teams. And third, applicants should expect councils and inspectors to start asking pointed questions about AI use on both sides of the planning fence.

Britain’s planning system has been creaking for years. The arrival of cheap, capable AI on the objector’s side of the desk does not change the underlying problem. It does, however, make the political and operational case for reform considerably more urgent, and the cost of getting it wrong considerably higher for the businesses that build, lease and trade from the buildings the country has yet to approve.

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AI-powered nimbyism is jamming Britain’s planning system putting 1.5 million new homes at risk

May 20, 2026
ASA rebukes John Lewis, Boots and Debenhams over inflated Black Friday discounts
Business

ASA rebukes John Lewis, Boots and Debenhams over inflated Black Friday discounts

by May 20, 2026

Three of Britain’s best-known high-street names have been censured by the Advertising Standards Authority (ASA) after the watchdog found their Black Friday promotions overstated the true value of the discounts on offer, in a ruling that will sharpen the focus on pricing claims across the retail sector this Christmas.

The regulator concluded that John Lewis, Boots and Debenhams each breached the advertising code by presenting reference prices that could not be substantiated as genuine established selling prices, the long-standing benchmark by which savings claims are judged.

In John Lewis’s case, two laptop promotions came under scrutiny. A MacBook Air advertised with a £150 saving against an earlier price of £849 was found not to meet the threshold, with third-party pricing data indicating the higher figure had only been in place briefly before the promotion began. A separate Asus laptop, advertised with a £450 reduction, was likewise judged not to represent a genuine saving.

The ASA also upheld complaints against Debenhams over banners offering discounts of “up to 44%”, and against Boots over a fragrance promotion marked down from £80 to £60, ruling that there was insufficient evidence in either case that the higher prices reflected the goods’ usual selling prices.

The interventions form part of the ASA’s expanding programme of AI-assisted monitoring, which has already produced action against travel firms and the online retailer Very over similar pricing claims. The watchdog has made clear that its proactive Active Ad Monitoring system is being scaled up to identify suspect promotions at speed, particularly around high-stakes trading events such as Black Friday and the January sales.

Emily Henwood, an operations manager at the ASA, said consumers were entitled to expect that Black Friday bargains were the real thing. Retailers, she added, must remember that promotional events do not buy them an exemption from the rules and that any advertised discount must be capable of being proved.

The rulings sit within a broader pattern. Consumer research has repeatedly shown that headline Black Friday savings are not all they seem, with one widely reported study finding only one in seven so-called Black Friday bargains offered a genuine discount compared with prices charged at other points in the year. The CAP Code is unambiguous on the point: under its promotional savings claims guidance, reference prices must reflect a genuine, established usual selling price and the higher figure must have been available for a meaningfully longer period than the discounted one.

For boards, finance directors and marketing leads at SMEs that take their cue from larger retailers, the message is straightforward. The regulator is no longer reliant solely on consumer complaints to police pricing; algorithmic monitoring is doing much of the heavy lifting, and the bar of proof for “was/now” claims is being applied with increasing rigour. Recent enforcement against Nationwide over its branch closure advertising and Huel and Zoe over undisclosed commercial ties to Steven Bartlett underline that the ASA is willing to take on household names where it believes consumers have been misled.

George McLellan, a partner in the dispute resolution team at law firm Sharpe Pritchard who has defended advertisers in ASA investigations, said the latest decisions showed the regulator at its most effective. “These rulings show the ASA at its most effective: tackling straightforward cases of potentially misleading advertising that directly affect consumers,” he said. “I hope the ASA and CAP continue to prioritise this kind of core regulatory enforcement over broader attempts to influence social policy through advertising rules.”

For consumers, the practical takeaway is that scepticism remains the sharpest tool in the shopper’s arsenal. For retailers, the cost of a censure now goes well beyond a corrective ruling: reputational damage, the prospect of follow-on action from the Competition and Markets Authority under its strengthened consumer powers, and the wider chilling effect on customer trust all argue for tighter discipline around how discounts are constructed and communicated.

If Black Friday is to remain a serious commercial fixture rather than a marketing folk tale, the burden of proof, the ASA has made clear, sits squarely with the retailer.

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ASA rebukes John Lewis, Boots and Debenhams over inflated Black Friday discounts

May 20, 2026
Ian Reight and the Ideas That Shaped a Surgical Career
Business

Ian Reight and the Ideas That Shaped a Surgical Career

by May 19, 2026

Some careers are built through one major breakthrough. Others are built through years of steady decisions, small improvements, and a willingness to adapt. For Ian Reight, success in medicine came from learning how to stay calm, think ahead, and embrace change long before many others did.

Today, Reight is known as a general surgeon, healthcare leader, and former chief of surgery who helped guide teams through changing technology and growing demands inside modern hospitals. But his story started far away from operating rooms and robotic surgery systems.

Growing up in Maryland, Reight spent part of his early life as a volunteer firefighter and paramedic. The work exposed him to pressure, urgency, and responsibility at a young age.

“I learned early that people look for leadership when situations become chaotic,” Reight says. “You do not always have time for perfect decisions. You have to stay focused and move forward.”

That lesson would shape nearly every stage of his career.

How Ian Reight Built His Career in Medicine

Before entering medicine, Reight studied psychology at the University of Maryland College Park. Later, he earned his medical degree from the Medical University of the Americas.

He says studying psychology gave him an advantage many physicians overlook.

“Medicine is about people as much as science,” he explains. “You can be technically skilled, but if you cannot communicate well, patients and teams lose confidence.”

As Reight moved into surgery, he quickly realized the profession required far more than medical knowledge alone. Surgeons often lead teams during high-pressure situations where timing, communication, and trust all matter.

Over time, he took on larger leadership roles. He served as medical staff president, chief of surgery, medical director of a breast center, and medical director of wound care and hyperbaric medicine.

Each position brought different challenges. Some involved patient care. Others focused on managing teams, solving operational problems, and improving hospital systems.

“You cannot only think like a surgeon,” Reight says. “You also have to think about how every part of the hospital works together.”

Why Ian Reight Embraced Robotic Surgery Early

One of the biggest ideas that influenced Reight’s career was his willingness to adapt to new technology instead of resisting it.

As robotic surgery became more common in hospitals, many physicians were cautious about changing long-established methods. Reight chose a different approach. He became deeply involved in robotic surgery and eventually served as a lead robotic surgeon.

“At first, people naturally questioned whether it would become the future,” he says. “But medicine always evolves. You either learn with it or fall behind.”

Robotic surgery introduced greater precision and helped reduce recovery times for many patients. Reight believed the technology could improve patient outcomes if surgeons approached it with the right mindset and training.

“The technology itself is not enough,” he explains. “You still need discipline, preparation, and strong decision-making.”

His openness to innovation became one of the defining themes of his career. Rather than staying comfortable, he focused on learning continuously and helping teams adjust during periods of change.

“The moment you stop learning is the moment you become ineffective,” Reight says.

Leadership Lessons From the Operating Room

As Reight’s responsibilities grew, so did his focus on leadership. He believes many of the same principles that guide surgery also apply to business, management, and life.

In surgery, preparation matters. Communication matters. Consistency matters.

According to Reight, those same habits help organizations succeed during uncertain periods.

“People want leaders who stay calm when things become difficult,” he says. “Panic spreads quickly in any environment.”

During his years in leadership positions, Reight often worked between physicians, nurses, administrators, and staff members with different priorities and pressures. Keeping everyone aligned was not always easy.

He says one of the biggest mistakes leaders make is focusing only on their own responsibilities instead of understanding the bigger picture.

“You have to understand the pressures other people are dealing with,” he explains. “That is how strong teams are built.”

His leadership style focused less on authority and more on trust, communication, and consistency over time.

What Ian Reight Says About Long-Term Success

Reight believes long careers are rarely built through dramatic moments alone. Instead, they come from repeated habits and steady improvement.

That mindset helped him move through multiple areas of healthcare leadership while continuing to practice medicine directly with patients.

“Success usually comes from small decisions repeated over many years,” he says. “People often underestimate consistency.”

Outside the hospital, Reight enjoys spending time with his dogs and cooking, which he says helps him stay balanced after years in demanding medical environments.

Interestingly, he sees similarities between cooking and surgery.

“There is timing, preparation, and attention to detail involved in both,” he says with a laugh. “You learn patience very quickly.”

Looking back, Reight says the biggest ideas that shaped his career were not complicated. Stay adaptable. Keep learning. Communicate clearly. Stay calm under pressure.

Those ideas helped him navigate medicine during a period of enormous technological and organizational change.

And in an industry where change never stops, Reight believes those lessons matter now more than ever.

“Leadership is not about having all the answers,” he says. “It is about staying steady enough for other people to trust you when challenges come.”

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Ian Reight and the Ideas That Shaped a Surgical Career

May 19, 2026
The Knowledge versus the algorithm: inside London’s £42bn robotaxi reckoning
Business

The Knowledge versus the algorithm: inside London’s £42bn robotaxi reckoning

by May 19, 2026

The black cab is the most reliable piece of street furniture in London. It has outlasted hansom carriages, two world wars and the rise of Uber. But the trade now faces an opponent it cannot intimidate with a beep of the horn, an artificial intelligence that drives two million miles a week and never has to learn a single street name.

In a quiet corner of Westminster, just behind Parliament Square, a Jaguar I-Pace is nosing its way around a roundabout choked with tourists. The wheel is turning, the indicators are flicking on and off, the speed is precisely judged. The man in the driver’s seat is not driving. Alex Kendall, chief executive of the British self-driving start-up Wayve, has his hands in his lap.

A few miles east, in a hushed examination room at Transport for London, Steven Fairbrass is sitting his twentieth attempt at the Knowledge of London. He has been studying for eight years. He stumbles on a street name in Portland Place and the examiner, kindly, tells him to come back another day.

These two scenes, highlight the future of London transport and frame the most consequential business story the capital’s streets have seen in a generation. The world’s most heavily regulated taxi trade is colliding with one of the world’s most heavily capitalised pieces of artificial intelligence, and the collision is going to shape everything from urban property values to the United Kingdom’s industrial strategy.

A trade already in retreat

The numbers tell their own grim story. Licensed black cab drivers in London peaked at 25,538 in 2014. By November 2024 the figure had fallen to 16,965, a contraction of more than a third in a decade. Over the same period the number of licensed private hire drivers, Uber, Bolt, Addison Lee and the rest, has grown by 82 per cent, to 107,884. As Business Matters has previously detailed, the lost fare income runs into hundreds of millions of pounds a year, and the trade’s underlying cost base, electric-vehicle financing, congestion charging, insurance, keeps rising.

The pipeline of new cabbies is drying up faster than the existing workforce is retiring. The pass rate for the Knowledge, the test that for 161 years has separated the “knowledge boys” from the rest, has slumped from 59 per cent in 2020 to 38 per cent in 2025. Steve McNamara, head of the Licensed Taxi Driver’s Association, has warned that without intervention the trade could be functionally extinct by 2045.

Into this softening market arrive two competitors with very different business models but identical ambitions.

Waymo, the autonomous-driving arm of Alphabet, has been quietly mapping a 100-square-mile patch of London since the autumn

Silicon Valley meets the South Circular

Waymo, the autonomous-driving arm of Alphabet, has been quietly mapping a 100-square-mile patch of London since the autumn. A fleet of around 100 Jaguar I-Paces, fitted with the company’s proprietary stack of 29 cameras, six radars and five lidar units, has been recording the city’s curious right-hand-drive choreography. The company, as Business Matters reported earlier this year, is targeting a fully driverless commercial launch in the fourth quarter of 2026, in partnership with the fleet operator Moove.

Waymo’s co-chief executive, Tekedra Mawakana, points to a fleet that has now driven more than 170 million paying-passenger miles in the United States and a safety record that, the company says, shows 92 per cent fewer serious-injury crashes than the human benchmark. “We travel over two million miles a week,” she recently told Anderson Cooper for a CBS Minutes piece. “Humans drive about 700,000 miles in a lifetime, so this is almost three lifetimes per week that our fleet is driving.”

Wayve, the Cambridge-founded scale-up backed by Microsoft, Nvidia and now Uber, takes a deliberately different approach. Its AI Driver is a foundation model trained end-to-end on millions of hours of footage, designed to generalise to any city rather than relying on the pre-built high-definition maps that Waymo favours. The bet is leaner, faster and, in theory, exportable. It has been enough to attract a $1bn funding round last year and a valuation of $8.6bn, the richest yet awarded to a British AI company. In May, Wayve signed a Memorandum of Understanding with the Department for Business and Trade to fast-track the path from test fleet to commercial deployment.

The prize is not just London fares. Ministers estimate that the autonomous vehicle sector could add £42bn to the UK economy and create close to 40,000 jobs by 2035. Whoever wins London, the most complex, most regulated and most observed urban driving environment in the western world, wins a benchmark that can be sold to every other capital.

The regulatory starting gun

For years, the British self-driving question was theoretical. The Automated Vehicles Act 2024 settled the legal architecture, creating a new category of “authorised self-driving entity” that takes on legal liability when the car is in charge. In a significant acceleration, the Department for Transport has brought forward the Automated Passenger Services permitting regime to spring 2026, allowing pilots of driverless taxi and bus services with no safety driver onboard. The Vehicle Certification Agency has been confirmed as the single national gatekeeper deciding which vehicles can carry paying passengers.

This matters commercially because permits, not technology, were the real bottleneck. Now the path is clear. Uber, which is partnering with Wayve, plans to fold autonomous vehicles into its existing London app. Bolt has indicated it will follow. Waymo’s pilot may carry no driver at all from day one. Within twelve months, a Londoner could be hailing a robotaxi on the same screen they currently use to summon a human one.

The human moat

The cabbies’ counter-argument is not that the technology will fail. It is that a London journey is not a navigation problem.

The Knowledge requires aspiring drivers to memorise some 25,000 streets and 20,000 points of interest within a six-mile radius of Charing Cross. Tom Scullion, who has been driving for 34 years, says he is regularly asked to ferry unaccompanied children to school and a regular client’s Irish wolfhound to the vet. The trust is a function of the licence, and the licence is a function of the years of study.

It is also a function of biology. Research by the late Professor Eleanor Maguire at University College London famously demonstrated that the posterior hippocampus, the brain’s spatial filing cabinet, grows measurably larger in qualified cabbies. New work from UCL’s Spatial Cognition Group suggests, intriguingly, that taxi drivers’ route-planning strategies could in turn inform the next generation of AI navigation systems, an irony not lost on the trade.

Whether that biological moat translates into commercial defensibility is the question that matters in the boardroom. Wayve and Waymo are not pitching themselves as better navigators. They are pitching themselves as cheaper, always available and, they argue, safer. In a city where average black cab fares have risen sharply with electric-vehicle financing costs, price competition is the threat the trade has the least answer to.

What it means for UK plc

The substantive question is not whether the cabbie survives, it is what the disruption tells us about Britain’s appetite for tolerating one. The Treasury has banked on AV adoption to lift productivity and rejuvenate UK automotive manufacturing. The National Wealth Fund is reportedly close to backing the Oxford-founded driverless start-up Oxa. Sherbet London has just raised £40m to electrify its black cab fleet, an explicit defensive play. Insurance underwriters, fleet operators, mapping companies and local councils are all being asked to model a scenario that did not exist eighteen months ago.

Three commercial implications stand out. The first is that London is being treated by the world’s largest AV companies as a global proving ground; success here unlocks a regulatory passport to Paris, Berlin and Tokyo. The second is that the United Kingdom, almost uniquely among large economies, has both a credible domestic champion in Wayve and a willing regulator, which is rare leverage in a sector dominated by American capital. The third is that the long-feared “Uberisation” of the taxi industry was, in retrospect, a soft landing. The next disruption removes the driver altogether, and with it the principal cost line, the principal customer-service complaint and, less comfortably, the principal employer of working-class Londoners who never went to university.

The black cab will not vanish overnight. The same regulatory frame that admits Waymo also affirms the taxi trade’s protected status to ply for hire on the street, and the iconography remains commercially valuable: every tourism board on earth would pay to keep a TX5 in the establishing shot. Sherbet’s investors, evidently, agree.

But the economics are unforgiving. The number of “appearances” booked at TfL each year is falling. The capital cost of a new electric London-style cab now exceeds £70,000. And the next generation of would-be cabbies, including 41-attempt Knowledge graduate Anshu Moorjani, are entering a market in which their newly enlarged hippocampi will be competing with neural networks that learn faster every week.

A century after the last horse-drawn hansom left the streets of London, the same city is preparing to host the first commercial robotaxi service in Europe. The Knowledge made the London cab the gold standard of urban transport. Whether it survives the algorithm is now, finally, a question with a deadline.

Read more:
The Knowledge versus the algorithm: inside London’s £42bn robotaxi reckoning

May 19, 2026
Rooftop solar pioneers sought as CPRE opens nominations for Centenary Award
Business

Rooftop solar pioneers sought as CPRE opens nominations for Centenary Award

by May 19, 2026

Britain’s small businesses, community energy co-operatives and rural entrepreneurs are being urged to step into the spotlight as the Campaign to Protect Rural England (CPRE) opens nominations for its inaugural Centenary Awards, with a flagship category dedicated to rooftop solar deployment.

The awards, marking 100 years of the countryside charity’s campaigning work, will culminate in a ceremony at the Houses of Parliament on 29 October 2026. Of the six categories on offer, the Best Rooftop Solar Solution award is likely to attract the keenest interest from the SME community, coming at a moment when government policy is decisively tilting in favour of putting panels on roofs rather than fields.

That shift in mood music is no accident. Earlier this year, CPRE warned that nearly two-thirds of England’s largest solar farms have been built on productive agricultural land, with a third sited on the country’s most valuable fields — a finding that has only sharpened ministerial appetite for unlocking the estimated 250,000 hectares of suitable commercial and domestic roof space across the UK. The Department for Energy Security and Net Zero has since signalled a step-change in support for commercial rooftop solar, including business rates relief running through to 2035 and streamlined planning for installations above 1MW.

For the small and medium-sized firms that have long viewed solar as the preserve of the deep-pocketed, the timing could scarcely be better. Businesses generated record volumes of clean power last year, with wind and solar driving the UK’s renewable electricity record — and a growing slice of that came from SME-scale rooftop arrays rather than industrial-scale developments.

CPRE has set a deliberately ambitious bar. Successful nominations should demonstrate some, or ideally all, of four hallmarks: meaningful local community involvement in choosing and approving the site; sensitive design that minimises visual impact on the surrounding landscape; long-term economic benefit for the host community alongside maximised energy efficiency; and the use of innovative solutions or technology to overcome site-specific challenges.

The judging panel reflects that breadth of remit. Emma Fletcher, Innovation Director at Octopus Energy, brings the perspective of one of the country’s most disruptive clean-power players, a business currently investing billions in renewables on both sides of the Atlantic. She is joined by Richard Alvin, Editor at Capital Business Media’s renewable energy title Turning Electric, and a long-standing chronicler of the SME energy transition; Noël Lambert, a founding director of community-finance pioneer Big Solar Co-op; and Juliet Loiselle, Publisher at Warners Group Publications.

It is a line-up calibrated to spot the difference between solar projects that simply tick the carbon box and those genuinely embedded in the communities they serve, a distinction that increasingly separates winners from also-rans in the commercial clean energy market.

Crewenna Dymond, CPRE’s director of communities and participation, said the awards were designed to surface stories that too often go untold.

“As CPRE marks its centenary, these awards are a chance to celebrate the remarkable people and projects already making a difference to our countryside. From innovative housing solutions to community green spaces, there is so much inspiring work happening across England that deserves recognition,” she said.

“Whether you are an individual, a business or a community group, we want to hear your story. Nominations are open to all, and we encourage anyone who cares about the countryside to get involved.”

That open-door approach matters. Recent years have seen a wave of investment commitments aimed at smaller commercial sites — including Electron Green’s pledge to invest up to £1bn to kickstart a solar electricity revolution for UK businesses — yet many of the most ingenious SME-led schemes remain virtually unknown beyond their immediate locality. The Centenary Awards offer an unusually high-profile platform to change that.

Nominations close on 30 June 2026, with winners and highly commended entrants invited to the parliamentary ceremony in October. Self-nominations are accepted, and full criteria are published on CPRE’s National Centenary Awards page.

For SME owners whose rooftop schemes have quietly transformed their balance sheets, their carbon footprints and, crucially in CPRE’s eyes — their communities, this is a rare opportunity to claim a slice of national recognition.

Read more:
Rooftop solar pioneers sought as CPRE opens nominations for Centenary Award

May 19, 2026
Greene King pulls the plug on supermarket strategy with sale of Old Speckled Hen to Spain’s Damm
Business

Greene King pulls the plug on supermarket strategy with sale of Old Speckled Hen to Spain’s Damm

by May 19, 2026

After more than a quarter of a century pouring Old Speckled Hen down the throats of British shoppers, Greene King has decided enough is enough.

The Suffolk pub group has agreed to sell its best-known supermarket ale to Damm UK, the British arm of the family-owned Spanish brewer behind Estrella Damm, in a deal that effectively ends its ambitions in the off-trade.

The price has not been disclosed, but the strategic message is loud. Old Speckled Hen, which Greene King has owned since acquiring Morland Brewery in 1999, accounts for more than half of the company’s off-trade sales, the volumes that flow through Tesco, Sainsbury’s, Asda and the independents rather than across the bar. By handing the brand to Damm, chief executive Nick Mackenzie is conceding that the supermarket beer aisle is no longer a battleground worth fighting in.

“This has been a long-term decision,” Mackenzie told The Times, pointing to the structural challenges facing cask ale and the wider beer category. Selling through pubs, restaurants and bars, he added, “is where our long-term strategy and focus is”.

Why a spanish brewer was the natural buyer

For Damm, the deal is the logical next step in a UK push that began in 2023, when it picked up the former Charles Wells brewery in Bedford. The site, rechristened Damm Eagle Brewery, has since been the focus of a £70m investment programme designed to make it the company’s flagship outside Spain, as The Grocer reported when the upgraded facility opened last autumn. Folding Old Speckled Hen, together with Old Golden Hen, Old Crafty Hen and Old Hen sister brands, into that operation gives Damm a heritage British cask name to sit alongside its lager imports, and the volume to keep its new lines humming.

Brewing of the Hen family is expected to migrate from Greene King’s Westgate Brewery in Bury St Edmunds to Bedford by June next year. Crucially for drinkers, the beers will still pull through in Greene King’s 1,600 managed pubs and on supermarket shelves once the transition is complete, according to the Morning Advertiser, which first detailed the wider brewing reset.

A tighter, on-trade-led brewing model

The transaction sits inside a much bigger reshaping of Greene King’s production footprint. The group is pouring £40m into a new, smaller brewery on the edge of Bury St Edmunds, alongside a fresh distribution depot. From next year it will brew only its core on-trade portfolio, Greene King IPA, Abbot Ale and the newer Hazy Day, at the site, replacing the historic Westgate Brewery in the town centre. Belhaven Brewery in Dunbar, East Lothian, is untouched by the changes.

“We are reflecting the size of the new brewery to reflect the market we are now operating in, and the market has changed pretty significantly,” Mackenzie said. “We believe we can control what we can control by focusing on our beers in our pubs.”

That candour will land uncomfortably with brewery staff. Greene King has declined to put a number on the jobs at risk, but a consultation began on Tuesday. The new plant is designed to be more efficient and to need fewer hands. For an industry already navigating brutal economics, the UK lost 100 breweries in 2024 alone, as Business Matters reported in its review of rising brewery insolvencies, it is another sign that scale-back, not expansion, is the order of the day.

The off-trade retreat in context

The decision to walk away from supermarkets is striking, given how much energy big brewers have historically spent on shelf space. But the maths has changed. Off-trade beer is a heavily promotional, low-margin game dominated by global lager brands, while cask ale, once a supermarket fixture, has been in slow retreat as drinkers gravitate to lager, world beers and low-and-no alternatives.

For Greene King, which still pulls a competitive pint through its own estate, the calculus is simpler than ever: a barrel sold in a managed pub earns far more than the same barrel battling for promotional slots in a multiple grocer. The Old Speckled Hen sale crystallises that logic.

The wider strategic reset under hong kong ownership

The brewing shake-up is the latest move in a sweeping rethink of the business under Hong Kong owner CK Asset Holdings, which bought Greene King for £4.6bn in 2019 in a deal led by billionaire Li Ka-shing. Last year the group posted revenues of £2.53bn but slipped to a £23.4m pre-tax loss, with net debt, excluding lease liabilities, running at around £2bn and annual servicing costs of close to £95m.

In March, Greene King confirmed it would sell 150 of its managed pubs and convert another 150 into tenanted houses as part of a refreshed estate strategy. Combined with the brewing slimdown and the Old Speckled Hen disposal, the picture is of a group methodically shedding the things it does not need to own and concentrating capital on what it considers core, wet-led, managed pubs where it controls the customer, the menu and the margin.

“For us, this is about how we future-proof the wider business and how we leverage our model,” Mackenzie said.

What it means For SME drinks and hospitality operators

For independent brewers and smaller pub operators, the implications cut both ways. The exit of a heritage cask brand from Greene King’s in-house portfolio frees up roughly half a pump line’s worth of off-trade attention and could give regional cask ale producers a slightly better shot at supermarket buyers. Equally, Damm’s decision to back a British ale at scale signals continued international appetite for UK-brewed brands, and reinforces Bedford’s emergence as a serious brewing cluster.

The blunter truth, though, is that one of the country’s most recognisable cask ales is now under foreign ownership because its British parent has concluded that supermarkets are not where its future lies. In an industry still struggling with input costs, business rates and shrinking discretionary spend, that is as honest a piece of strategic communication as the sector has heard for some time.

Read more:
Greene King pulls the plug on supermarket strategy with sale of Old Speckled Hen to Spain’s Damm

May 19, 2026
ICO Warns SMEs: one month to comply with new Data Complaints Law
Business

ICO Warns SMEs: one month to comply with new Data Complaints Law

by May 19, 2026

Britain’s small and medium-sized businesses have been put on notice. From 19 June 2026, exactly one month from today, every organisation that handles personal data will, by law, be required to operate a formal complaints process. Those that fail to prepare risk regulatory action, reputational damage and the slow drip of customer trust eroding away.

The new obligations flow from section 103 of the Data (Use and Access) Act 2025, the most significant reshaping of the UK’s data protection landscape since the post-Brexit settlement. And in a clear signal that the Information Commissioner’s Office is anxious to avoid a repeat of the GDPR scramble of 2018, deputy commissioner Emily Keaney has used the four-week countdown to issue a direct appeal to the smaller end of the market.

“There is still plenty of time to act, and the ICO is here to support you,” Ms Keaney said. “We know that smaller organisations are less likely to have formal complaints processes in place, and that is exactly why we have designed this guidance with you in mind.”

What the new law actually requires

For SME owners and finance directors who have not yet digested the detail, the statutory obligations are mercifully short. Under the new regime, every organisation must give individuals a clear and accessible route to raise a data protection complaint, whether by email, online form, telephone or post. Receipt of a complaint must be acknowledged within 30 days. Businesses must then, “without undue delay”, take appropriate steps to investigate, keep the complainant informed of progress, and communicate the outcome.

Crucially, there are no carve-outs. The rules apply to the corner shop with a customer mailing list just as much as to the FTSE 250 financial services firm. Privacy notices will also need updating to make clear that customers have a right to complain directly to the organisation before escalating to the regulator.

Why this matters more than it might look

On paper, the changes appear modest, a tweak to administrative housekeeping rather than the seismic shock that GDPR delivered seven years ago. But seasoned compliance professionals warn that complacency would be a mistake.

For the first time, individuals will have a statutory right to complain directly to the organisation handling their data, and to expect a structured response within a defined timeframe. That changes the calculus on everything from subject access requests to the handling of data breaches. The ICO has indicated that sectors generating the highest volume of complaints, healthcare, financial services, technology and retail, should expect particular scrutiny.

There is also a commercial logic at work. Resolving a grievance quickly and fairly tends to prevent it from metastasising into something more serious, whether a formal regulatory referral or a customer departure. As any SME operator who has watched a one-star Trustpilot review go viral can attest, the cost of getting the response wrong can dwarf the cost of getting the process right. The wider context is one of rising data risk, with the ICO already pressing the technology sector to embed privacy by design into AI products, a sign of how high the regulatory bar is climbing.

The ICO’s olive branch

The regulator’s tone this time is markedly different from the rather schoolmasterly approach that characterised the early GDPR rollout. The guidance, published in February following a public consultation that drew more than 85 responses, is studded with practical examples and worked-through scenarios pitched squarely at smaller firms without dedicated compliance teams.

“A data protection complaint can come from any customer at any time,” Ms Keaney noted. “Having a clear process means you can respond quickly, resolve issues fairly and protect the trust your customers place in you. We are not here to catch businesses out, we are here to help you get ready.”

That conciliatory framing should not, however, be mistaken for indefinite patience. Once the 19 June commencement date passes, the ICO will have the power to take enforcement action against organisations that fail to operate a compliant process, and the line between supportive regulator and active enforcer can move quickly.

A four-week action list

For business owners still unsure where to begin, the practical steps are reasonably straightforward. Decide who inside the business will own the complaints process and ensure they have the authority to investigate and respond. Build a simple, visible route for customers to raise complaints — usually a dedicated email address or web form, signposted in the privacy notice. Document the workflow, including how the 30-day acknowledgement deadline will be met. Train any customer-facing staff on what to do if a complaint lands in their inbox.

Owners who already operate under data protection frameworks will recognise much of this from existing good practice. For a refresher on the broader compliance landscape, our complete guide to GDPR compliance in the UK sets out the foundations, while our explainer on the difference between data controllers and processors is worth bookmarking for any business that shares customer data with third parties.

The bottom line

For Britain’s 5.5 million SMEs, the message from regulators is clear: 19 June is not a target, it is a deadline. The four weeks ahead are not an invitation to delay, but a window to prepare. Done well, the new complaints process is a modest piece of administrative plumbing that can quietly strengthen customer relationships. Done badly, or not at all, it is a regulatory exposure that few small businesses can afford to carry.

The ICO has, unusually, all but rolled out a welcome mat. The smart move for SME owners is to walk through the door before someone else knocks.

Read more:
ICO Warns SMEs: one month to comply with new Data Complaints Law

May 19, 2026
The ’43 club’: why Britain’s typical entrepreneur has barely aged a day in 25 years
Business

The ’43 club’: why Britain’s typical entrepreneur has barely aged a day in 25 years

by May 19, 2026

For all the column inches lavished on hoodie-wearing teenage coders and so-called “Silver Starter” retirees launching second-act ventures from the kitchen table, the typical British entrepreneur looks remarkably like the one who turned up at Companies House a quarter of a century ago. They are 43 years old, mid-career, and, by the looks of it, completely unmoved by fashion.

That is the central finding of a sweeping new study by company formation agent 1st Formations, which has crunched more than 9.2 million UK director appointments stretching back to the year 2000. Across 26 years of dot-com booms, banking collapses, a Brexit referendum and a global pandemic, the average age at which Britons take the plunge into running their own company has scarcely shifted, hovering between 41 and 44 throughout.

A stubbornly steady number

The data tracks a gentle drift upwards in the early years of the millennium, with the mean founder age sitting at 42 across 2000 to 2009 before nudging to 44 between 2010 and 2019. From 2011 right through to 2023, it parked itself stubbornly at 44, before easing back to 43 in both 2024 and 2025 – the first material decline in more than a decade.

The pattern holds with eerie consistency against the backdrop of the past quarter-century’s defining moments. The dot-com boom of 2000 produced an average founder age of 41. By 2008, with Lehman Brothers collapsing and the financial system in freefall, that figure had crept to 43. The post-recession recovery and the Brexit referendum vote of 2016 both registered 44. The pandemic year of 2020 did the same. And the current AI and green-energy gold rush, far from minting a wave of twentysomething founders, has so far produced an average age of 43, almost identical to the figure recorded at the dawn of the millennium.

The numbers cover an extraordinary span of would-be company directors, from 16-year-olds, the legal floor set by the Companies Act 2006, to a 110-year-old who took on a directorship in 2012. The average age of the oldest founder in any given year is 91, suggesting the entrepreneurial itch is one that lasts the best part of seven decades.

Why mid-career still wins

The picture is at odds with much of the cultural mythology around start-ups, which tends to oscillate between dorm-room prodigies and silver-haired second-acters. Yet the figures align with a broader truth about the country’s business base: small and medium-sized enterprises make up 99.9% of the UK’s private sector and employ roughly 16.9 million people, according to the latest Department for Business and Trade business population estimates. The economy’s beating heart, in other words, is run by people who have already spent a couple of decades in someone else’s payroll.

Graeme Donnelly, founder and chief executive of 1st Formations, argues that the sheer volume of data strips the romance out of the debate. “When you are analysing over 9 million data points, the noise of ‘trends’ disappears and the reality emerges,” he says. “British business thrives on experience. Today, the average age to start a business matches that of the millennium’s start.

“While younger generations enter the business world and veterans continue to grow, the heavy lifting of the economy is done by the 43 Club. These are professionals who have spent decades honing their craft before taking the leap.”

It is a useful corrective. The classic mid-life founder profile, a manager with a hard-won contact book, a mortgage to defend and a working understanding of cash flow, has long been the unglamorous engine room of British enterprise, even as media attention drifts elsewhere.

The Gen Z asterisk

That said, the picture at the edges of the dataset is changing fast. A Glassdoor-Harris poll cited in the study suggests 57% of Gen Z workers now run some form of side hustle, fuelled by social platforms that allow a teenager in a bedroom to test a product on a global audience for the price of a ring light. Business Matters has previously reported on the growing army of UK side-hustlers turning hobbies into income streams, as well as the broader entrepreneurship boom among young Britons, two-thirds of whom now say they intend to work for themselves.

At the other end of the spectrum, the rise of the so-called Silver Starter, older founders launching their first venture after 50, continues apace, supported in part by a significant uptick in over-50s drawing on the British Business Bank’s Start Up Loans scheme.

The slight dip in average founder age to 43 in 2024 and 2025 may yet prove the start of something more meaningful. The current cohort is starting businesses against a backdrop of accessible AI tooling, lower fixed costs and a sharp pivot towards the green economy, all of which lower the barriers that traditionally kept first-time founders in mid-career rather than their twenties.

What it means for SME Britain

For lenders, advisers and policy-makers wondering where to point their attention, the message from the 1st Formations data is more nuanced than the headlines suggest. The growth at the margins – teen side-hustlers and seasoned career-changers, is real and worth nurturing. But the Federation of Small Businesses’ latest data on the UK’s 5.5 million-strong small business population underlines that the country’s economic resilience still rests on the experienced middle: people who have done their time, know their market, and decide, somewhere around their forty-third birthday, that they would rather build something of their own.

Through dot-com, downturn, Brexit and Covid, that has been the one constant. Britain, it turns out, prefers its founders battle-tested.

Read more:
The ’43 club’: why Britain’s typical entrepreneur has barely aged a day in 25 years

May 19, 2026
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